This Privacy and Cookie Policy has been prepared to explain the fundamental rules regarding the use of the Site, the protection of personal data, payment security, the use of cookies, and the content available on the Site.

For detailed legal information about the processing of your personal data, please refer to the Personal Data Protection Notice.

1. Use of the Site and Content Rights

All text, visuals, product photos, designs, logos, brand elements and other content on the Site belong to Rfined İç Ve Dış Ticaret Ltd.Şti or the respective rights holders. Such content may not be copied, reproduced, distributed, published or used for commercial purposes, in whole or in part, without written permission.

Users agree to use the Site in accordance with the law and good faith principles.

2. Information Collected and Purposes of Use

When you use the Site, register as a member or make a purchase, the following information may be collected: name, surname, email address, phone number, delivery and billing address, order and shopping information, payment transaction information, return/exchange/request/complaint records, IP address, device and browser information, site usage information, technical data obtained through cookies, and — where you have given explicit consent — information about your marketing communication preferences.

This information may be used to carry out order, payment, billing and delivery processes, manage return/exchange and customer support requests, ensure the secure and proper operation of the Site, improve the user experience, fulfill legal obligations, and — where you have given explicit consent — carry out campaign, announcement, newsletter, advertising and marketing activities.

3. Sharing of Information and Transfer Abroad

Your information may be shared, limited to the operation of service processes, with shipping and logistics service providers, payment service providers, e-commerce infrastructure, server, hosting and technical support service providers, accounting, legal, analytics, advertising and marketing service providers, and authorized public institutions and organizations.

Where the e-commerce infrastructure, payment systems, analytics, advertising, email and technical service providers used on the Site are located abroad or provide services via servers located abroad, your information may be transferred abroad in accordance with the conditions set forth in Article 9 of the Turkish Personal Data Protection Law (KVKK).

4. Payment Security

Payment transactions made through the Site are processed via secure payment infrastructures. Your credit card and debit card information is not stored, displayed or transmitted via methods such as email by us.

Information used during the payment process is handled through the secure infrastructure of the relevant payment service providers.

5. Cookies

Cookies are small data files saved to your device when you visit the Site. Cookies may be used to enable the core functions of the Site, manage cart and session operations, remember your preferences, analyze Site performance and — where you have given explicit consent — carry out advertising and marketing activities.

Strictly necessary cookies are required for the Site to function. Non-essential performance, analytics, functional, advertising and marketing cookies are used based on your preferences and explicit consent.

The Site may use third-party analytics and advertising tools such as Google Analytics and Meta Pixel.

6. Managing Your Cookie Preferences

You may change your preferences regarding cookies other than strictly necessary cookies at any time via the cookie preference panel provided on the Site.

You may also completely block or delete cookies through your browser settings. However, if you disable strictly necessary cookies, core e-commerce functions of the Site such as cart, session and payment processes may not work properly.

7. Commercial Electronic Messages

Where you have given explicit consent/approval, commercial electronic messages including campaigns, announcements, newsletters and marketing content may be sent to you.

If you no longer wish to receive these messages, you may use the "unsubscribe" link in the relevant message, change your preferences via the Message Management System (İYS), or contact us at info@studiohane.com.

8. Data Security

Necessary technical and administrative measures are taken to protect your information against unauthorized access, loss or unlawful use. To this end, SSL encryption, access control, authorization and up-to-date security measures are applied.

9. Updates and Contact

This Privacy and Cookie Policy may be updated in line with legal regulations, technical developments or changes in our service processes. The updated policy takes effect from the date of its publication on the Site.

For questions regarding privacy and cookie usage, please contact us at info@studiohane.com.