This Privacy and Cookie Policy has been prepared to explain the basic rules regarding the use of the Site, the protection of personal data, payment security, the use of cookies, and the content on the Site.

Detailed legal information regarding the processing of your personal data can be found in the KVKK Clarification Text.

1. Site Use and Content Rights

All texts, visuals, product photos, designs, logos, brand elements, and other content on the Site belong to Rfined İç Ve Dış Ticaret Ltd.Şti or the relevant rights holders. This content may not be copied, reproduced, distributed, published, or used for commercial purposes, in whole or in part, without written permission.

Users agree to use the Site in compliance with the law and rules of good faith.

2. Collected Information and Purposes of Use

If you use the Site, become a member, or make a purchase; your name, surname, email address, phone number, delivery and billing address, order and shopping information, payment transaction information, return/exchange/request/complaint records, IP address, device and browser information, site usage information, technical data obtained through cookies, and, with your explicit consent, information regarding your marketing communication preferences may be collected.

This information may be used for processing orders, payments, invoicing, and delivery, managing return/exchange and customer support requests, ensuring the secure and proper functioning of the Site, improving user experience, fulfilling legal obligations, and, with your explicit consent, for conducting campaigns, announcements, newsletters, advertising, and marketing activities.

3. Sharing of Information and International Transfer

Your information may be shared, limited to the execution of service processes, with cargo and logistics service providers, payment service providers, e-commerce infrastructure, server, hosting, and technical support service providers, accounting, legal, analysis, advertising, and marketing service providers, and authorized public institutions and organizations.

If the e-commerce infrastructure, payment systems, analysis, advertising, email, and technical service providers used on the Site are located abroad or provide services through servers located abroad, your information may be transferred abroad in accordance with the conditions stipulated in Article 9 of the KVKK.

4. Payment Security

Payment transactions made through the Site are carried out via secure payment infrastructures. Your credit card and bank card information is not stored, viewed, or transmitted by us through methods such as email.

Information used in payment processes is processed through the secure infrastructures of the relevant payment service providers.

5. Cookies

Cookies are small data files saved on your device when you visit the Site. Cookies may be used to ensure the basic functions of the Site work, to manage shopping cart and session processes, to remember your preferences, to analyze Site performance, and, with your explicit consent, to conduct advertising and marketing activities.

Essential cookies are necessary for the Site to function. Non-essential performance, analytical, functional, advertising, and marketing cookies are used based on your preferences and explicit consent.

Google Analytics, Meta Pixel, and similar third-party analysis and advertising tools may be used on the Site.

6. Managing Your Cookie Preferences

You can change your preferences regarding cookies other than essential cookies at any time through the cookie preference panel provided on the Site.

You can also completely block or delete cookies through your browser settings. However, if you disable essential cookies, basic e-commerce functions of the Site such as shopping cart, session, and payment processes may not function properly.

7. Commercial Electronic Communications

With your explicit consent/approval, commercial electronic communications containing campaigns, announcements, newsletters, and marketing content may be sent to you.

If you do not wish to receive these communications, you can use the "unsubscribe" link within the relevant communication, change your preferences via the Message Management System (İYS), or contact us at info@studiohane.com.

8. Data Security

Necessary technical and administrative measures are taken to protect your information against unauthorized access, loss, or unlawful use. This includes SSL encryption, access control, authorization, and current security measures.

9. Updates and Contact

This Privacy and Cookie Policy may be updated in line with legal regulations, technical developments, or changes in our service processes. The updated policy becomes effective from the date it is published on the Site.

For questions regarding privacy and cookie usage, you can contact us at info@studiohane.com.