This Personal Data Protection Law (PDPL) Clarification Text has been prepared in accordance with the Personal Data Protection Law No. 6698 ("PDPL") for individuals who visit our website, create memberships, place orders, or contact us.

1. Identity of the Data Controller

Your personal data is processed by 'Rfined İç Ve Dış Ticaret Ltd.Şti' as the data controller.

Website: https://studiohane.com/
E-mail: info@studiohane.com

2. Processed Personal Data

If you use our website, your personal data such as name, surname, email address, phone number, delivery and billing address, order and payment transaction information, return/exchange/request/complaint records, IP address, device and browser information, site usage information, technical data obtained through cookies, and information regarding your marketing communication preferences (if you provide explicit consent) may be processed.

Your credit card information is not stored by us; payment transactions are carried out through relevant payment service providers.

3. Purposes of Processing Personal Data

Your personal data may be processed for the purposes of carrying out order, sales, payment, invoicing, and delivery processes, conducting membership and account transactions, managing return/exchange/request/complaint processes, conducting customer support processes, ensuring website security, improving user experience, fulfilling legal obligations, protecting rights in possible disputes, and carrying out campaign, announcement, newsletter, advertising, and marketing activities if you have given explicit consent.

4. Method and Legal Basis for Collecting Personal Data

Your personal data is collected electronically, automatically or partially automatically, through our website, membership and order forms, shopping and payment transactions, contact forms, email correspondence, customer support requests, cookies, and similar technologies.

Your personal data is processed based on the legal grounds of establishing or performing a contract, fulfilling legal obligations, establishing, exercising or protecting a right, legitimate interest, and explicit consent.

Detailed information about the use of cookies can be found in the Privacy and Cookie Policy.

5. Transfer of Personal Data

Your personal data may be shared with cargo/logistics service providers, payment service providers, e-commerce infrastructure and technical service providers, accounting/legal/consulting service providers, analytics/advertising/marketing service providers, and authorized public institutions and organizations for the purposes of carrying out order, payment, delivery, customer support, accounting, technical infrastructure, analysis, marketing, and legal processes.

If the e-commerce infrastructure, payment systems, analytics, advertising, e-mail, and technical service providers used on our website are located abroad or provide services through servers abroad, your personal data may be transferred abroad in accordance with the conditions stipulated in Article 9 of the PDPL.

6. Storage and Security of Personal Data

Your personal data is stored for the periods stipulated in the relevant legislation or for the period required by the processing purpose. Upon the expiration of the storage period or the cessation of the processing purpose, your personal data is deleted, destroyed, or anonymized in accordance with the legislation.

Necessary technical and administrative measures are taken to ensure the security of your personal data.

7. Rights of the Data Subject

Pursuant to Article 11 of the PDPL, you have the right to learn whether your personal data is processed, to request information if it has been processed, to learn the purpose of processing, to know the third parties to whom it has been transferred, to request correction if it is incomplete or incorrectly processed, to request its deletion or destruction within the legal framework, to object to a result against you arising from automated systems, and to request compensation for damages due to unlawful processing.

8. Application and Communication

To exercise your rights under the PDPL, you can send your requests to info@studiohane.com from your registered email address.

Your applications will be concluded as soon as possible, and at the latest within 30 days, depending on the nature of the request. If necessary, the fee schedule stipulated in the legislation may be applied.