This Personal Data Protection Notice has been prepared under the Personal Data Protection Law No. 6698 ("KVKK") for individuals who visit our website, create a membership, place an order or contact us.

1. Identity of the Data Controller

Your personal data is processed by "Rfined İç Ve Dış Ticaret Ltd.Şti" in its capacity as data controller.

Website: https://studiohane.com/
Email: info@studiohane.com

2. Personal Data Processed

When you use our website, the following information may be processed: name, surname, email address, phone number, delivery and billing address, order and payment transaction information, return/exchange/request/complaint records, IP address, device and browser information, site usage information, technical data obtained through cookies, and — where you have given explicit consent — information about your marketing communication preferences.

Your credit card information is not stored by us; payment transactions are handled through the relevant payment service providers.

3. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes: carrying out order, sales, payment, billing and delivery processes; managing membership and account operations; managing return/exchange/request/complaint processes; managing customer support processes; ensuring the security of the website; improving the user experience; fulfilling legal obligations; protecting rights in possible disputes; and — where you have given explicit consent — carrying out campaign, announcement, newsletter, advertising and marketing activities.

4. Method and Legal Basis for Collecting Personal Data

Your personal data is collected electronically, through automated or partially automated means, via our website, membership and order forms, shopping and payment transactions, contact forms, email correspondence, customer support requests, cookies and similar technologies.

Your personal data is processed on the legal grounds of the establishment or performance of a contract, fulfillment of legal obligations, the establishment, exercise or protection of a right, legitimate interest and explicit consent.

For detailed information about the use of cookies, please refer to the Privacy and Cookie Policy.

5. Transfer of Personal Data

Your personal data may be shared with shipping/logistics service providers, payment service providers, e-commerce infrastructure and technical service providers, accounting/legal/consultancy service persons and organizations, analytics/advertising/marketing service providers and authorized public institutions and organizations, for the purposes of carrying out order, payment, delivery, customer support, accounting, technical infrastructure, analytics, marketing and legal processes.

Where the e-commerce infrastructure, payment systems, analytics, advertising, email and technical service providers used on our website are located abroad or provide services via servers located abroad, your personal data may be transferred abroad in accordance with the conditions set forth in Article 9 of the KVKK.

6. Storage and Security of Personal Data

Your personal data is retained for the periods stipulated in the relevant legislation or for as long as required by the purpose of processing. Upon the expiration of the retention period or the elimination of the purpose of processing, your personal data is deleted, destroyed or anonymized in accordance with the legislation.

The necessary technical and administrative measures are taken to ensure the security of your personal data.

7. Rights of the Data Subject

Pursuant to Article 11 of the KVKK, you have the right to: learn whether your personal data is processed, request information if it has been processed, learn the purpose of processing, know the third parties to whom it has been transferred, request correction if it has been processed incompletely or inaccurately, request its deletion or destruction within the legal conditions, object to a result that may arise against you through automated systems, and request compensation for damages caused by unlawful processing.

8. Application and Contact

To exercise your rights under the KVKK, you may send your requests to info@studiohane.com via the email address registered in our systems.

Your applications will be processed as soon as possible and within a maximum of 30 days, depending on the nature of the request. Where necessary, the fee schedule stipulated in the legislation may apply.